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Are workplace conflicts affecting your team's productivity and morale?
A poorly-managed workplace conflict can easily cost your business tens of thousands of dollars in lost revenue. Don’t let it happen to you!
We understand that the building services industry is fast-paced and often stressful, making effective conflict management essential to maintaining strong team relationships, ensuring project deadlines, and upholding safety standards. This Workplace Conflict Mastery Program is designed to help you with the skills you need to manage workplace disputes confidently and effectively.
Our highly sought-after trainer and facilitator, Shiv Martin, is an experienced lawyer, mediator, and conflict resolution expert with over a decade of experience in complex, multi-party disputes. Having worked with various tribunals and the Fair Work Commission, Shiv brings a wealth of knowledge and practical expertise in managing workplace conflict across industries.
Phone 1300 13 60 02 Enquire now
Why enrol?
Are workplace conflicts affecting your service delivery and job satisfaction? Don’t let unresolved disputes hold you back. Master the skills to manage conflict effectively.
This course will give you the tools and support to gain the confidence to turn workplace conflict into opportunities for improvement and stronger team dynamics.
By participating, you’ll also receive exclusive access to additional resources to further support your conflict management skills, including:
- FREE eBook, to learn how to structure and guide difficult discussions with ease, ensuring a productive outcome
- Recorded training videos discussing effective performance conversations, addressing workplace bullying, and understanding inclusion and equity at work.
Course outline
This workshop is not just theory. You’ll also be able to participate in real-life scenarios, case studies, and group discussions that are relevant to your day-to-day challenges.
The Workplace Conflict Mastery workshop covers topics including:
- Recognising early signs of conflict and mastering conflict resolution techniques
- Managing legal and financial risks of poor conflict management, and
- Fostering a positive team culture.
Course detail
| Duration | Four hours |
| Delivery | Livestream and face-to-face workshop |
| Cost | Members & non-members: $495 (Inc.GST) This workshop also offers the option of private group workshops for businesses. Enquire today on 1300 13 0 02 for more details. |
| Outcome |
This is not a Nationally Recognised Training course. You will receive a Statement of Completion. |
| Eligibility | Candidates should be able to demonstrate a sufficient level of language, literacy and numeracy (LLN) skills. All participants must also be members, or employees of members of Master Builders. |
Enrol in an upcoming date
Choose a date and venue that suits you. Not sure which to choose or no dates that suit? Give us a call on 1300 13 60 02 for assistance or to register your interest for the next course date in your area.
Terms & conditions
Please read Master Builders training and licensing policies and Student Handbook prior to enrolment.
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