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Resolve conflicts with ease
We have tailored our Conflict Resolution training course specifically for the building and construction industry. It provides supervisors with high-level conflict resolution skills to meet the day-to-day challenges involved in building projects.
CSQ funding for small businesses now available.^
For funding information, see Course Details below or contact us (eligibility applies).
Phone 1300 13 60 02 Enquire now
Why enrol?
It's difficult to deliver a project on time, on budget, and with the highest level of quality and safety when disputes and arguments are taking up your time.
Effective conflict management requires people to understand the signs of conflict, the sources of conflict, and the skills required to resolve conflicts.
In this workshop, you'll gain the practical skills and techniques to defuse and resolve conflict quickly and effectively, with an understanding of the emotional triggers which can escalate conflict.
Course outline
In this course we'll cover:
- Conflict management styles
- Tips, techniques, and tactics
- The role of emotion
- Communication styles.
Enrol in an upcoming date
Choose a date and venue that suits you by choosing whether you're eligible for a funded option or members can take advantage of our member price. Not sure which to choose or no dates that suit? Give us a call on 1300 13 60 02 for assistance or to register your interest for the next course date in your area.
Funded: small business
If you are eligible for CSQ small business funding, choose from the below course options to book. The funded price for both members and non-members is $120 (Inc. GST)^. Check to see if you're eligible for funding, or call us on 1300 13 60 02.
^CSQ contributes towards the cost of this course under the small business program (subject to funding availability and eligibility criteria).
Non-funded: member
If you are not eligible for CSQ small business funding, choose from the below course options to book. The full price face-to-face course for members is $480 (Inc. GST). Check to see if you're eligible for funding, or call us on 1300 13 60 02.
Non-funded: non-member
If you are not eligible for CSQ small business funding, choose from the below course options to book. The full price face-to-face course for non-members is $505 (Inc. GST). Check to see if you're eligible for funding, or call us on 1300 13 60 02.
Course details
| Duration | Six hours |
| Delivery | Face-to-face |
| Cost | Full course price:
Funded course price:
CSQ provides funding to reduce the financial obstacle to training, making upskilling an affordable option for many more individuals in the construction industry. ^CSQ contributes towards the cost of this course under the small business program. Eligibility criteria applies – enrolling student must be a small business owner or employee of a building and construction business (directly involved in the administrative day-to-day running of the business). A small business is defined as less than 20 employees in the building and construction industry. Find out more about funding or call 1300 136 002 to check your eligibility and to enrol.
|
| Outcome | This is not a Nationally Recognised Training course. You will receive a Statement of Completion. |
Terms & conditions
Please read Master Builders training and licensing policies and Student Handbook prior to enrolment.
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