All Master Builders’ offices will close over the Christmas break, from 11am on Friday, 20 December 2024. We’ll be back in the New Year ready to serve and support you and wish you, your family and colleagues a safe and happy Christmas. Any questions, please call 1300 30 50 10.
Reopening dates
Offices will reopen from 8.00 am from:
- Tuesday 2 January 2025 - Brisbane
- Monday 6 January 2025 - Gold Coast, Sunshine Coast, Mackay & Whitsunday, North Queensland, and Far North Queensland
- Tuesday 7 January 2025 - Wide Bay Burnett
- Wednesday 8 January - Downs & Western
- Monday 13 January 2025 - Central Queensland.
Our Insurance team is taking a break over Christmas; however, we remain on call for any urgent assistance required during the holiday period (except public holidays). Please contact our team on 1300 13 13 26 for any urgent enquiries and 1300 13 13 24 for the Home Warranty team.
Master Builders’ training will resume in January.
Holding account closed over Christmas shutdown
The Master Builders Holding Account will close over the Christmas break. It will be unavailable from 12.00pm Wednesday, 18 December 2024 until Monday, 6 January 2025. No deposit receipts or releases will be processed during this time.
If you need to use the Holding Account leading up to the Christmas closedown, please allow sufficient time for a transaction to be processed. Any Deposit or Release Forms for processing must be received by Master Builders by
Wednesday, 18 December 2024 before 12.00 pm.
eShop
Master Builders' eShop will close for the Christmas break. While you can still make online purchases, orders received after COB Friday, 20 December 2024 will be processed when our Brisbane office reopens on Thursday, 2 January 2025.
For personalised signs, orders received after Thursday, 12 December 2024 will be processed on Monday 6 January 2025.
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